Free and Low-Cost Internet Options
All families with a student enrolled in a DOE school or program are eligible for this benefit. The program offers:
- Monthly Benefit: A discount of up to $30/month for broadband service, equipment, and device rentals; or
- One-time Device Discount: A one-time device discount of up to $100 with participating providers.
Families who were already enrolled in the government’s EBB program, and who elected to transition to the ACP’s $30 per month subsidy, may have additional out-of-pocket costs and should contact their internet service provider (ISP) for guidance and assistance.
Families can confirm their eligibility, apply for the program, and find participating broadband providers via the ACP Benefit website, by mail (details are on the website), or through a participating local ISP. Families that experience trouble with enrollment or have questions about the status of an application may call the ACP helpline at (877) 384-2575.
In addition, families can visit AccessNYC for more information on how to apply, and to access plain language guides about this opportunity. As part of this process, families may request confirmation of enrollment in a school; please use the letter provided via the ATS RFTF function as needed.
Please read the full guidance on the NYC Department of Educations website for Free and Low-Cost Internet Options.